How do I schedule an online consultation?

GoRocky online consultations are not available

Updated 8/6/2024
3 min read

While GoRocky does not offer online medical consultations, we understand the importance of making informed decisions about your health and wellness. Our knowledgeable product specialists are available to assist you with any questions you may have about our products and how they might fit your needs. Here's how you can connect with our team for personalized guidance:

Speaking with a Product Specialist

1. Email Support:

  • Email Address: [email protected]
  • Details: Send your queries via email to our support team. Please include detailed information about your specific needs or questions so our product specialists can provide the most accurate and helpful advice.

2. Phone Support:

  • Phone Number: 09669528644
  • Details: Call our customer support line during business hours (Monday to Friday, 9 AM to 6 PM) to speak directly with a product specialist. They can provide insights into our product range, benefits, and how they might suit your lifestyle.

3. Live Chat Support:

  • Availability: Available on our website or Facebook during business hours.
  • Details: Use the live chat feature for real-time assistance with your inquiries. Simply click on the chat icon to connect with a product specialist who can guide you through any questions or concerns.

What Our Product Specialists Can Help With

  • Product Information: Understand the details of our products, including how they work, their benefits, and any specific usage instructions.
  • Personalized Recommendations: Get tailored advice on which products may be best suited for your needs based on the information you provide.
  • Dosage and Usage Guidance: Receive instructions on how to use our products effectively and safely.
  • Safety and Interactions: Learn about any potential interactions with other medications or health conditions you may have.

Medical Disclaimer

This medical information is provided for educational purposes and should not replace professional medical advice. Always consult with your healthcare provider before making treatment decisions.

For medical emergencies, call 911 or contact the Philippine Red Cross at 143, or visit your nearest hospital emergency room. For complete emergency contact information, visit the Philippine Emergency Hotline Directory or the DOST Emergency Hotline Directory.

Individual medical situations vary significantly. This information does not constitute medical advice or create a doctor-patient relationship with GoRocky or its healthcare providers.